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OUR PRICES INCLUDES:
Services that are specified in each itinerary, even train or bus tickets, transfers to airports, terminals, hotels, touristic visits and excursions mentioned in the programme, with guides and entrance tickets.

OUR PRICES DOES NOT INCLUDE:
Extras, personal expenses, disease expenses, airports taxes, exccess of luggage, transport of dogs or other animals, any analogue cost, air tickets are not included.

TARIFFS
Our tariffs published anually are valid for this anual period. All prices indicates in our programs are based in actually costs and payments should be in US dollars and attached to modifications without previous advices (When reserves are taken in long term – These can be presented only by Gubernamental decisions) In the case of alteration of any of them, the passenger should be the difference result before start the tour. All tours should be pay totally before it starts.

RESERVATIONS
Reservations will be reconfirming only by the payment of a sign deposit, equivalent to 35% of total value of the programme. The balance should be deposit indefectibly before the tour begins.

CANCELLATIONS
In the case the passenger cancels the trip, befote 30 days of time limit, will be forced to refund the administrative expenses and cancellation if it would exist, until 10% of the cost of the trip, at the maximum in indemnification concept. If the cancellation occurs between 30 days until 15 days before the trip, indemnitiatory concept could be until 30% of the total price of the programme, if the cancellation will occur within 15 days until 03 days before, those indemnitiatory concepts could be until 50% of the total price and if the cancellations will made within 03 days will charge the 100 % of the total price of the program.

LUGGAGE
The organizer will transport a normal size luggage and a hand luggage by person. In case there exist the capacity to transport additional luggage that will not charged to the organizer –local operator; will transport the excess without any additional cost. In the other hand should be refund the difference for that concept.
 
In normal cases, luggages should not exceed a high weight of 30 kg. During the train trip, it will be transport free 30 kg. per person. By air, the maximun permitted is following the policy of each air company (Generally 25 kg.)
 
Luggage and other personal things of the tourist are not a part of the contract of the agency, whatever be the part of the vehicle that they are put on and that are transport by the passenger on his/her own and risk and the organizer do not have the obligation to respond for the lose or damage of them because the trip. Especially during trips in public services: Buses, trains, ships, national or international airlines.

VISA TRANSPORTS AND SANITARY REQUIREMENTS
We will remind to all our clients that is neccesary a valid passport and they should be assured to follow all the rules and requirements before you leave your country, so you can enter to the country(ies) that you will be visit. At the same time it will be necessary with the sanitary requirements that are valid and will be required by the time you realized your tour. These expenses are made by the client. The organizer does not assume the responsability if is denied the entrance to determined country to any client, and the expenses will be charge by the client, following the contract between other persons.

CHANGES OF ITINERARIES AND HOTELS
The organizar can modified the programme at any time; especially if it is neccesary for the confort and security of the passengers and also change hotels for another similar ones, and also the check out time.

REFUND
All claims of refund should be sending to the office within the following 60 days of ending the tour. The same office in that the passenger made the contract, will refund him/her if it is neccesary. We do not refund any amount for no used services by the passenger. The refunds will be verified according with no used and cancelled services charges and if justified causes, the organizer will be forced to cancel the tour, and only we will refund the actual price of the programe. At any case, claims of refund should be attached by a guide or local operador staff note that indicate the no used services and the reasons.

RESPONSABILITY
The organizer explicitly declares that is only an intermediary, between the travelers and the entities or persons that will facilitate the services, like transport companies, hotels, restaurants, etc. Airlines or maritime companies, and also the rest of companies, will be not responsables for events that may occur when passengers are not taking our services. The ticket will be the contract between transport companies and/or the passenger.

TOUR CONDUCTOR
FOR AGENCIES: One for each 15 passengers.